Frequently asked questions
Everything you need to know about our products, orders, shipping, and beauty care.
How do I choose the right shade?
We recommend using our shade guide and product swatches to find your best match. If you're unsure between two shades, choose the lighter option for a more natural look or contact our beauty experts for personalized recommendations.
How long does the product last?
The wear time varies by product, but most of our formulas are designed to provide long-lasting coverage and comfort throughout the day. For best results, follow the recommended application instructions.
When will my order arrive?
Orders are typically processed within 1–2 business days. Standard shipping usually takes 3–7 business days, depending on your location. You'll receive a tracking number as soon as your order ships.
Can I return or exchange my purchase?
Yes. We accept returns and exchanges within 30 days of delivery for eligible items. Products must be unused or meet our return policy requirements. Please visit our Returns page for complete details.
Are your products safe for sensitive skin?
Our products are carefully formulated with skin-friendly ingredients and are tested for quality and safety. However, because every skin type is unique, we recommend reviewing the ingredient list and performing a patch test before use.